Retex Client Review: Kent Bailey of Richmond, VA

Katelyn Lewis • June 27, 2023

Thanks for the review, Kent!

Roof repair

Richmond homeowner Kent Bailey reached out to Retex in January 2023 wanting a quote to replace his roof. Before the end of the month, he had a new roof, and he left us the following Google review:


"I’m incredibly happy I found Retex! I was in need of a full roof replacement and they were amazing to work with. From my initial appointment with Mark all the way through the completion of the work with Josh they were highly communicative. The work done was high quality. From beginning to end it only took 3 weeks to get a full replacement done! I can’t recommend Retex highly enough."


We’re happy we had the chance to work with you, Kent!


If you’re a homeowner in Richmond, VA and you’re interested in an estimate for your roof, siding, windows, or gutters, Retex is the team to call. Reach us at 804-258-6300 to tell us more about your project.

CONTACT RETEX
Repair Team Bravo (Scott Gibson and Patrick Nelson) stand in front of a RETEX Repair van.
By Katelyn Lewis June 26, 2025
Scott Gibson serves on our Repair Team Bravo. Scott works with Patrick every day to repair shingle roofs and repoint chimneys and brick for our customers. Scott’s been with RETEX since August 2023, and this year he and Patrick have headed our same-day repair services.
One of RETEX's crew members installing a gutter guard on a Ply Gem seamless gutter system.
By Katelyn Lewis June 25, 2025
It depends. Read the scenarios in which we recommend homeowners invest in gutter guards for their homes.
Aerial photo of Spinnaker Cove condos. RETEX replaced the shingle roofs, flat roofs, and siding.
By Katelyn Lewis June 20, 2025
Today’s Finished Roof Friday comes with a homeowner tip: Always check your home exterior contractor’s license before moving forward with any work or deposit.
A town post-tornado. Pexel image.
By Katelyn Lewis June 18, 2025
Unfortunately there are folks out there more concerned with a quick sale than with helping you with your home exteriors.
Retex roof replacement with CertainTeed Grand Manor “Black Pearl” shingles in Midlothian VA 23113.
By Katelyn Lewis June 13, 2025
This Midlothian homeowner originally reached out to Retex in October 2023 for a roof repair for a leak in her kitchen as well as a roof replacement estimate. RETEX’s Andy Connor met with her, gave her both quotes, and we repaired her roof. She reached back out to Andy in March 2024, ready to move forward with RETEX on replacing her roof.
By Katelyn Lewis June 11, 2025
If your siding is 20+ years old, it’s worth getting a pro to assess it, even if it looks okay. Hidden issues can lurk beneath the surface.
Repair Team Alpha (Bryan Rizo and Juliio Marin) in front of RETEX repair van.
By Katelyn Lewis June 10, 2025
Bryan Rizo serves on our Repair Team Alpha. Alongside Julio, Bryan repairs shingle roofs and installs small flat TPO roofs on homes across Richmond and Fredericksburg. He’s been with RETEX for three years, and we’re blessed to have him on board.
After photo of Montpelier home's roof replacement by RETEX.
By Katelyn Lewis June 5, 2025
Montpelier homeowner Patrick Fadden reached out to RETEX in January for an estimate for replacing his home's roof and windows.
Image of REEX metal roof replacement in Providence Forge, VA.
By Katelyn Lewis June 4, 2025
Always get detailed, apples-to-apples quotes so you know exactly what’s included (tear-off, underlayment, warranties, disposal, etc.) to avoid surprise costs or a roof replacement that’s not up to state code requirements.
Aerial photo of RETEX-installed shingle roof and flat roofs for Tomahawk Baptist Church.
By Katelyn Lewis May 30, 2025
This story began in April 2022, when a neighbor with many hats – a fellow Surreywoodian, a local pastor, and owner of an auto mechanic shop – reached out to RETEX’s Josh Lewis and Mark Erickson to assess his church’s roof and siding after experiencing hail damage.
More Posts