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katelyn@retexroofing.com
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The Counter to "Contractors Are Difficult To Communicate With" Trope
Katelyn Lewis • Aug 23, 2023
How does Retex counter the common trope that contractors are Difficult to Communicate with?
We take the following steps so you're on the same-page throughout your appointment and project progression:
- We answer phone calls, form submissions, and emails as soon as possible, setting you up with an appointment as needed within 1-2 business days of you reaching out.
- We call you when we’re on our way to your scheduled appointment.
- We follow up with an estimate within 24 hours.
- We check in with you every couple of days to see if you have any questions or concerns.
- Once you choose Retex, we connect you with our project manager, who schedules your project, fills you in on what to do in preparation for your project, and follows up with you if there are any scheduling, material, or weather-related delays.
- We check in during installation as well as walk through a final assessment of our completed project with you, to ensure we have met and/or exceeded your expectations.
Need an estimate for your roof, siding, windows, or gutters? Call Retex for a reliable estimate today – 804-258-6300.
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