Client Review: Emily Sedlar of Richmond, VA on Replacing Her Windows with Retex

Richmond, VA homeowner (and returning client ❤) Emily Sedlar reached out to Retex in January 2024 for a replacement estimate for her rental property’s 12 windows. Emily chose Retex for the project, selecting Provia Endure windows. 

After the windows were installed, Emily left us the following 5-star Google review:

“I wish that there were more than 5 stars to give to ReTex. Their professionalism and commitment to excellence truly exceeded all of my expectations.

From the onset, their punctuality was commendable. The team arrived precisely on schedule, demonstrating a level of reliability that is increasingly rare in service industries. This initial positive impression was further solidified by the team's professionalism and friendly demeanor. They navigated the intricacies of the project with ease, addressing my questions and concerns with patience and expertise. Their approach not only instilled confidence but also made the entire process feel seamless.

The highlight of my experience, undoubtedly, lies in the impeccable quality of the windows they installed. The craftsmanship is wonderful and my home looks amazing.

Equally noteworthy was the team's commitment to cleanliness. Post-installation, my home was left in pristine condition, devoid of any debris or remnants of the construction process. This meticulous attention to cleanliness underscored their dedication to providing a comprehensive and satisfying service.

I can't recommend this team highly enough. If you're in search of a reliable, skilled, and customer-focused exterior contractor, your search ends here. They have earned my highest regard and gratitude for a job exceptionally well done.”

Thanks so much for your review, Emily!

If you’re a homeowner in the Richmond or Fredericksburg metro areas and you need an estimate for your roof, siding, windows, or gutters, Retex is the team to call. Reach us at 804-258-6300 to tell us more about your project.