Is That Roofer at Your Door Legit? 3 Signs You Might Be Dealing with a Storm Chaser

Katelyn Lewis • July 9, 2025

After a big storm, it’s not unusual to have someone show up at your door offering to inspect your roof for damage.

Image of RETEX's Mark Erickson discussing a quote on his phone with RETEX's Josh Lewis.

While some of these contractors might be reputable, others — known as “storm chasers” — follow severe weather events, hoping to cash in on vulnerable homeowners. Here’s how to tell the difference and protect your home (and wallet) from a bad deal.


🚩 1. They Pressure You to Sign Immediately.


If someone shows up uninvited and wants you to sign paperwork on the spot — whether it’s a contract or a “contingency agreement” for insurance work — that’s a red flag.

A trustworthy contractor will give you time to review your options, compare estimates, and consult with your insurance company.


✔️ What to do instead:
Politely decline and ask them to leave information for you to review later. If they insist or use scare tactics, you’re better off without them.


🚩 2. They Can’t Provide Local References or a Physical Office.


Many storm chasers travel from out of state and don’t have a local presence. If they can’t show you recent projects in your area, local customer reviews, or a nearby office location, that’s a warning sign.

You want to hire a company that will be around long after the storm passes — to honor warranties, fix any issues, and stand by their work.


✔️ What to ask:

  • “Where is your office located?”
  • “Can you provide references from homeowners in my area from the past 6 months?”


If they can’t answer confidently, move on.


🚩 3. They Promise to “Waive” Your Insurance Deductible.


Some shady contractors will claim they can “cover” or “waive” your deductible so you won’t have to pay out of pocket.


In most states, this practice is illegal and considered insurance fraud. If they’re willing to break the law, imagine what corners they might cut on your roof.


✔️ Pro tip:
If any contractor offers to waive your deductible, end the conversation immediately.


How to Protect Yourself


When dealing with storm repairs:


  • Contact your insurance company first to file a claim and get an approved adjuster to assess the damage.
  • Vet contractors carefully by checking their reviews, licenses, insurance, and local references.
  • Get multiple estimates and don’t let anyone rush you into a decision.


Final Thought


The aftermath of a storm is stressful enough — don’t let an opportunistic contractor make it worse. By knowing these warning signs and taking your time to choose a reputable, local contractor, you can protect your home and your peace of mind.


If you need a free, no-pressure storm damage inspection, contact RETEX today. We’re proud to serve Richmond, Fredericksburg, and Charlottesville with trusted, reliable service. Call us at 804-442-3314 or request an estimate by filling out the Contact RETEX form.

CONTACT RETEX
Stock image of Thanksgiving meal.
By Katelyn Lewis November 25, 2025
Our office will be closed starting Wednesday, Nov. 25, through Sunday, Nov. 30, as we take time to celebrate with our friends and family.
Moseley homeowner Mark Palmer chose RETEX to replace his roof and gutters in December 2021.
By Katelyn Lewis November 20, 2025
Moseley homeowner Mark Palmer chose RETEX to replace his roof and gutters in December 2021.
Severe gutter damage on home in Richmond, VA.
By Katelyn Lewis November 19, 2025
Here are key indicators to look for if you think your gutters may be getting to the end of their lifespan.
Mrs. Carol Coleman, our Roof For A Veteran 2025 recipient, stands in front of her home.
By Katelyn Lewis November 14, 2025
Watch a before, during, and after video and hear the story behind our 2025 Roof For A Veteran recipient.
RETEX removes old siding and installs new sheathing on a home in the Salisbury neighborhood.
By Katelyn Lewis November 12, 2025
How often you need to replace your home's siding depends on the material, but most siding products last about 30-50 years before needing replacement.
Stock image of soldier silhouetted in front of giant American flag.
By Katelyn Lewis November 11, 2025
No amount of gratitude can express how thankful we are for those who served, are serving, and plan on serving in our military, as well as for their families.
RETEX replaced this Spotsylvania roof in August 2025 with Tamko Heritage “Weathered Wood
By Katelyn Lewis November 7, 2025
This Spotsylvania Courthouse homeowner reached out to RETEX in July 2025 for a roof replacement quote after finding out about our company on Google.
RETEX replaces windows on a home in North Chesterfield, VA.
By Katelyn Lewis November 5, 2025
Old or damaged windows can affect your home’s energy efficiency, comfort, and curb appeal. Replacing them can increase your home’s value.
RETEX Flat roof replacement in Richmond VA 23228
By Katelyn Lewis November 4, 2025
Byrd Property Management reached out after one of their Richmond tenants noticed water damage—and possibly the beginnings of mold—on the second floor.
Halloween decorations outside a Richmond, Va home.
By Katelyn Lewis October 31, 2025
What’s spookier than Jason or Freddie Kruger hunting you down? A sudden roof leak!